Snail Mail

The support email is

When you send an email it generates a support ticket on our system which is then placed in a queue and dealt with by the first available support staff, who endeavour to reply to all tickets within a few hours

Emailing back and forth is very time consuming for you and us, so we don't like doing it! Online chat is definitely the best way to get a fast response and more importantly, a fast resolution to any problems you are having that are not answered here in the Online Help Center. 



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